Returns are taken on a cases by case basis. Please go to our contact page or email us with your name, order number and details about your request.
You may return most new, unopened items within 14 days of delivery for a full refund to your original payment method. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within five weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We can ship to virtually any address in the world.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
International shipping rates are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
International shipping customers are responsible for any additional taxes, fees, customs payments or other charges associated with their order.